Abouts US
Our History
Since 2002, we have been managing developments in Kent, London, Essex and Surrey, that vary from 5 properties in a converted house, to mix tenured estates in excess of 300 properties. We now have over 100 developments under management. Our ongoing success stems from our core values. We believe that every development that we manage would be one we would be happy to live in.
Our Service
Because we are a family run company, our clients are able to speak to the same people each time they call. This ensures issues are resolved in a smooth manner and helps build excellent client relationships.
Our clients can be assured of our commitment to professionalism as our residential block management services comply with the RICS service charge residential management code and PMUK is regulated by the RICS (Royal Institute of Chartered Surveyors).
Our Focus
Rather than targeting new builds, we specialise in helping estates that have suffered due to poor management, or find self-management a burden. By working closely with the Residents Associations, we build a relationship whereby the client is reassured that their property is in good hands.
“Because we are a family run company, our clients are able to speak to the same people each time they call.”
Professional Accreditations and Regulatory Bodies
Cliff Bay Estates are proud to be regulated by the Royal Institute of Chartered Surveyors. This is of paramount importance to us, as the RICS are the world’s leading professional body for qualifications and standards in land, property, infrastructure and construction. www.rics.org
We are registered with the Information Commissioners Office. The ICO is the UK’s independent body set up to uphold information rights. You can learn more about the ICO here: www.ico.org.uk
Cliff Bay Estates are passionate about their staff and clients alike. Because of this we take a proactive attitude in caring for our members of staff, making sure they are properly equipped to carry out their roles and giving them scope for career growth. To help facilitate this, David Woolley (Director) is a member of the CMI (Chartered Management Institute), the only chartered professional body dedicated to raising the standards of management and leadership. www.managers.org.uk
Cliff Bay Estates is a member of the Property Redress Scheme, an independent organization that help resolve disputes. More details on the scheme can be found at www.theprs.co.uk
The Institute of Residential Property Management was set up in 2002 with the objective of raising standards across the property management sector. Our property managers are proud to be members of the IRPM showing their level of professionalism and commitment. New members of staff and assistant property managers are provided with the necessary support to gain accreditation.